Privacy Policy

Effective Date: January 2025

Concrete Truck Depot (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website, book services, or communicate with us.

1. Information We Collect

We collect the following types of information when you interact with us:

Personal Information: Name, email address, phone number, delivery address, and other contact details.
Booking Information: Details related to your concrete delivery or consultation, including location, time, and project type.
SMS Opt-In Data: Confirmation of your consent to receive messages from us.
Usage Data: IP address, browser type, and website interaction analytics.

2. How We Use Your Information

We may use your information to:

Schedule and manage your concrete delivery or consultation.
Send appointment confirmations, reminders, and updates via SMS or email.
Respond to your inquiries or customer support requests.
Send promotional messages and special offers (only if you’ve opted in).
Improve our website and services.

3. SMS & Email Communications

By submitting your contact information through our website or texting our opt-in number, you agree to receive SMS and/or email communications from Concrete Truck Depot. Messages may include:

Appointment confirmations & reminders
Delivery updates
Rescheduling options
Promotional offers

You may opt-out at any time by replying STOP to any SMS or clicking “unsubscribe” in any email.

4. How We Collect Consent

You provide consent to receive messages when:

You fill out a form on our website and check the box agreeing to communications.
You text “START” to our SMS number: +1 (941) 283-8383.
You call or speak with us and verbally agree to receive messages.

We will never send you promotional messages without your explicit consent.

5. Data Sharing & Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share data with trusted partners who help us deliver services, such as:

SMS gateways (e.g., Mailgun, Twilio, etc.)
Scheduling and CRM platforms (e.g., GoHighLevel)
Web hosting and analytics providers

All partners are contractually obligated to keep your data safe.

6. Your Rights

You have the right to:

Access or update your personal information
Withdraw consent for communications
Request deletion of your data
File a complaint with a regulatory body

To exercise these rights, contact us at info@concretetruckdepot.com.

7. Cookies & Tracking

Our site may use cookies and tracking tools to improve performance and measure usage. You may disable cookies through your browser settings.

8. Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access or disclosure.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Concrete Truck Depot
📞 +1 (941) 283-8383
📧 info@concretetruckdepot.com
🌐 www.concretetruckdepot.com

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.